Privacy & Data Policy Overview

This Privacy & Data Policy explains how Tri-County Equipment collects, uses, stores, and shares information provided through our website, forms, services, and other interactions with our business. It applies to information you voluntarily provide to us, as well as certain information that may be collected automatically when you use our website or interact with connected services.

This overview is intended to provide a clear summary of our privacy practices. The complete policy below provides additional detail regarding the types of information we may collect, how that information may be used, when it may be shared, and the steps we take to help protect it. If there is any conflict between this overview and the full Privacy & Data Policy, the terms of the full policy will control.

 

Collection of Data

Tri-County Equipment may collect information that you voluntarily provide when you use our website, submit a form, request information, apply for employment, inquire about equipment, request a trade-in evaluation, or otherwise contact us. This information may include your name, email address, phone number, mailing address, preferred location, equipment details, uploaded photographs or documents, employment information, and any other information you choose to provide.

We may also collect certain information automatically when you visit or use our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage data. This information may be collected through cookies, analytics tools, or similar technologies and is used to help us understand how visitors use the website, improve site performance, and support the security and operation of our online services.

Protection of Data

Tri-County Equipment takes reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, use, disclosure, alteration, or loss. These measures may include access controls, secure systems, password protection, website security tools, and other safeguards appropriate to the type of information being handled.

While we work to protect the information submitted through our website and online services, no method of transmission or electronic storage can be guaranteed to be completely secure. We encourage users to avoid submitting sensitive information unless it is necessary for the service or request being made.

Sharing and Use of Data

Tri-County Equipment may use the information we collect to respond to inquiries, provide requested services, process equipment and trade-in requests, communicate about financing or service needs, review employment applications, improve our website, and support normal business operations.

We may share information with employees, service providers, vendors, financing partners, technology providers, or other third parties when reasonably necessary to fulfill a request, operate our website, provide services, or support our business. Information may also be disclosed when required by law, to protect the rights or safety of Tri-County Equipment or others, or in connection with a business transaction.

Tri-County Equipment does not sell personal information to third parties for their own independent marketing purposes.

Personal Information We Collect

Depending on how you interact with Tri-County Equipment, we may collect personal information such as your name, mailing address, email address, phone number, preferred dealership location, and other contact details you choose to provide.

We may also collect information related to your requests or transactions, including equipment interests, trade-in details, service inquiries, financing-related information, employment application information, uploaded documents or photographs, and messages submitted through website forms.

We only collect information that is reasonably necessary to respond to your request, provide services, process an application, or support our business relationship with you.

Equipment and Machine Data

Where applicable, Tri-County Equipment may receive or collect information related to equipment and machinery, including make, model, serial number, operating hours, condition, service history, location information, diagnostic information, and other machine-related details provided by customers or made available through connected equipment services.

This information may be used to support equipment sales, trade-in evaluations, service and maintenance requests, parts assistance, warranty support, diagnostics, and other customer service needs. The specific type of equipment or machine data available may vary depending on the equipment, services used, and information authorized or provided by the customer.

 

Financial Information

Tri-County Equipment may collect or receive financial information when you request information about financing, submit a credit-related application, or complete a transaction involving equipment, parts, service, or other products. Depending on the service, this information may include billing details, payment information, financing preferences, credit application information, or other information necessary to process the request.

Some financing and payment services may be provided through third-party financial institutions or service providers, such as John Deere Financial. When you use those services, your information may be collected and processed directly by that third party under its own privacy practices. Tri-County Equipment does not necessarily receive or store all financial information submitted through third-party systems.

 

Confidentiality, Security and Storage of Data

Tri-County Equipment limits access to personal information to employees, service providers, and other authorized parties who need that information to perform legitimate business functions. We expect those parties to handle information responsibly and use it only for the purposes for which access has been provided.

Personal information may be stored in website systems, business records, email platforms, third-party services, or other systems used to support Tri-County Equipment’s operations. We take reasonable steps to safeguard stored information and retain it only for as long as necessary to fulfill business, legal, operational, or recordkeeping requirements.

When information is no longer reasonably needed, Tri-County Equipment may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable business and legal requirements.

Third-Party Services and Websites

The Tri-County Equipment website may contain links to third-party websites, platforms, financing services, equipment systems, maps, social media services, or other external resources. These third parties operate independently from Tri-County Equipment and may collect, use, or store information under their own privacy policies and terms.

Tri-County Equipment is not responsible for the privacy practices, security, content, or availability of third-party websites or services. We encourage users to review the privacy policies and terms of any external service before providing personal or financial information.

Certain website functions may also rely on third-party providers for services such as analytics, forms, maps, equipment information, financing, or other online features. Information shared with those providers may be processed as necessary to deliver the requested service.

Cookies and Website Analytics

Tri-County Equipment may use cookies, analytics tools, and similar technologies to understand how visitors use our website and to help improve its performance, security, and overall user experience. These technologies may collect information such as your IP address, browser type, device information, pages visited, time spent on the website, referring website, and general interaction with site content.

Some cookies are necessary for the website to function properly, while others may be used to measure traffic, understand visitor behavior, or support features provided by third-party services. Tri-County Equipment may use services such as Google Analytics or similar tools for these purposes.

Most web browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

Employment Applications and Uploaded Files

Tri-County Equipment may collect information submitted through employment applications, including contact information, work history, areas of interest, resumes, and other materials provided by applicants. This information may be used to evaluate qualifications, contact applicants, consider individuals for current or future opportunities, and support normal hiring and employment-related processes.

Our website may also allow users to upload files or images for other purposes, such as trade-in evaluations or equipment inquiries. Uploaded materials may be reviewed by authorized employees or service providers as necessary to respond to the request. Users should avoid submitting sensitive personal, financial, or confidential information unless it is specifically requested and necessary for the purpose of the submission.

Changes to This Policy

Tri-County Equipment may update this Privacy & Data Policy from time to time to reflect changes in our website, services, business practices, technology, or applicable legal requirements. When changes are made, the revised policy will be posted on this page with an updated effective date.

We encourage visitors to review this policy periodically to stay informed about how information is collected, used, stored, and protected. Continued use of the website after an updated policy is posted constitutes acknowledgement of the revised policy.

Privacy Questions and Requests

If you have questions about this Privacy & Data Policy or would like to request information about the personal data Tri-County Equipment may have collected from you, please contact us using the information provided on our website.

Depending on the nature of your request and applicable law, we may ask you to verify your identity before responding. We will review privacy-related requests in a reasonable manner and respond as appropriate based on the information available, our legal obligations, and our business records.

How to Contact Us

If you have questions about this Privacy & Data Policy, the information Tri-County Equipment collects, or how your information is used, please contact us through the Contact page on our website or reach out to your nearest Tri-County Equipment location.

Our team will review your question or request and direct it to the appropriate person when necessary. Current addresses, phone numbers, and other contact information for our La Grande, Baker City, and Enterprise locations are available on the Contact page.